16-hour levels are expected to be completed on 8 weeks. (These terms, though, may be extended if we cannot meet due to inclement weather or holidays). The time slot you plan to attend regularly needs to be specified on application.

Because the class will still take place if you can't make a session, there's is no possibility for scheduling make up sessions. If you miss a session, you are expected to cover the missed session material on your own but with the guidance of your tutor.

If your circumstances change, consider requesting a free change of schedule (subject to availability). If you require to travel constantly or have an intermittent schedule, please consider enrolling for Tailored one-on-one Spanish instruction or self-assembled Spanish Small Group tutoring sessions.

If you want to save some extra money, observe that prices are normally cheaper the fewer students already enrolled in a particular group.

Be the first to enroll in a group and pay the lowest rate! (The second and third will pay a little bit more. The forth and last student to join will pay slightly more).

Given that groups require registration of a minimum of 2 students to start, in the rare eventuality that this number is not reached 2 business days prior to the start of the session, you would be given some alternative options to choose from, including:

• Joining another group of the same level that would already be confirmed at that time
• Converting your group sessions to the one-on-one format, a FREE UPGRADE, so that you could begin for sure on the scheduled date, time and location.
• Keeping your reservation on hold for 1 or 2 more weeks while we wait for a second student to join your group
• Receiving an automatic full refund

When and how do I submit my payment?

Levels need to be paid in advance through your preferred payment method by visiting our payment center. Payment needs to be sent after submitted application has been approved.

Initial term payment need to be received at least 10 days before desired start date. To hold into time slot, consecutive terms are required to be paid 10 days before your current term expires. Reservations cannot be made unless payment is received on time.

what if there are no groups my level?, what if there are no groups on the day that works for me?, what if groups meet too far from me?

If there are no groups...

• your level, and/or
• listed on the days that work best for you, and/or
• meeting on the neighborhoods that work best for you

....consider one of the following options:

• Doing a search again a couple of weeks from now (new groups are added as tutors finish prior classes)
• Applying anyway so that you are included on our waiting list (you will be notified as soon as a new group becomes available)
• Having one-on-one classes instead (although more expensive, these sessions offer you the best value)

Do I need to purchase books?

No. All proprietary learning material will be accessible at no extra charge through our online student center.