Pre-paid hours are to be used within the term you explicitly register for. Terms may be extended if we cannot meet due to inclement weather or holidays.

Make up sessions for missed Tailored One-on-One Spanish Classes can be granted ONLY if requested 24 hours before day session was originally scheduled. Make up sessions need to be scheduled within the same pre-paid term on which the corresponding session was missed. Sessions not made up within the pre-paid term will be inevitably lost.

If you travel constantly or you have a variable schedule, plan ahead to meet more times in weeks when you know you will be in town.

Will I have a fixed schedule?

The time slot you plan to attend regularly within a term needs to be specified on application. Each new pre-paid term, however, you decide how you allocate incoming pre-paid sessions subject to your needs and your tutor's availability.

If your circumstances change, consider requesting a free change of schedule.

When and how do I submit my payment?

Terms need to be paid in advance through your preferred payment method by visiting our payment center. Payment needs to be sent after submitted application has been approved.

Initial term payment needs to be received at least 5 days before desired start date. To hold into time slot, consecutive terms are required to be paid 5 days before your current term expires. Reservations cannot be made unless payment is received on time.

Do I need to purchase books?

No. All proprietary learning material will be accessible at no extra charge through our online student center.